Privacy Policy

Blue Forest Residencies ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal data when you use our website (the "Site") and our services, which include providing tailor-made holiday packages, personalized tours in Sri Lanka and the Maldives, tour guide assistance, and airport pickup and drop-off services.

By using our Site and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

• Contact Information: This includes your name, email address, phone number, and postal address.
• Travel Preferences and Details: This may include your destination preferences, travel dates, interests, accommodation preferences, flight details, and any specific requests you make for your holiday package.
• Passport and Visa Information: When necessary for booking travel arrangements, we may collect your passport details, visa information, and other identification documents.
• Payment Information: When you make a booking, we collect payment information such as credit card details. Please note that payment processing may be handled by third-party payment processors, and we do not directly store your full credit card information on our servers.
• Communication Data: Records of our correspondence with you, including emails and other communications.
• Website Usage Data: Information about how you use our Site, including your IP address, browser type, operating system, and pages visited, collected through cookies and similar technologies.
• Location Data: With your consent, we may collect precise location data through our Site or services, for example, to provide location-based services such as airport pickup.

2. How We Use Your Information

• Providing and Managing Services: To process your bookings, customize your holiday packages, arrange tours, and manage airport transfers.
• Communication: To communicate with you about your bookings, respond to your inquiries, and provide updates related to your travel plans.
• Personalization: To understand your preferences and offer personalized recommendations and services.
• Improving Our Services: To analyze website usage and customer feedback to improve our Site, services, and customer experience.
• Marketing and Promotions: With your consent, to send you promotional emails about our latest offers. You can opt-out at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security and Fraud Prevention: To protect against fraud, unauthorized transactions, and other illegal activities.

3. How We Share Your Information

• Service Providers: We may share your information with third-party service providers like hotels, airlines, and tour operators who assist us in providing our services.
• Our Partners: We may share your information with our trusted partners in Sri Lanka and the Maldives to facilitate your travel arrangements.
• Legal Authorities: We may disclose your information if required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger or acquisition, your personal information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or destruction, including technical and administrative safeguards. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or object to the processing of your data. To exercise these rights, please contact us.

7. Cookies and Similar Technologies

Our Site uses cookies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

8. Links to Other Websites

Our Site may contain links to other websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Last Updated: 2025-05-17